Customer Success Agent (20-40%)
We are revolutionizing how corporations handle their complex structured data by providing version control and advanced data validation mechanisms. OurMaster Data Designerproduct has gained a first large customer in their accounting department and widespread interest in similar institutions and accounting consultants alike. Now, we are bringing our product to a wider market.
We are searching for a motivated and passionate student to join our team. As a working student in the role of a Customer Success Agent for Master Data Designer, you will play a pivotal role in establishing our innovative product in the market. By joining our business development team, you will guide new clients throughout the onboarding process and provide dedicated support. Your efforts will be key in ensuring the satisfaction and happiness of our customer base.
You provide diligent support to our clients. You are responsible in smoothly onboarding new customers, guiding them through data uploads and system configurations tailored to their specific needs. Furthermore, you document onboarding processes and create comprehensive tutorials for a great user experience. In your daily work, you engage with numerous companies and collaborate closely with our business development team.
You are a dynamic, self-driven and outgoing student, eager to embrace responsibility and eager to grow both personally and professionally. You love being challenged on a daily basis and you communicate effectively. Moreover, you feel comfortable writing small scripts for Master Data Designer, which is similar to writing formulas for spreadsheet programs.
Benefits of the Job
This position offers you immense learning and professional growth opportunities. You actively contribute to the customer relationships of Master Data Designer, and engage with various corporations. You learn hands-on how to establish a version control tool for complex data in industry and contribute feedback to the product. You will be an active member of a collaborative and inclusive team, fostering personal and professional growth. What is more, you see behind the curtain of our tech startup and receive a competitive compensation package
Start date: Latest as of March 2024, start possible still in 2023
Duration: 3-6 months
If you are someone who values effective communication, has an appetite for learning, and is eager to make a meaningful impact with your work, we warmly invite you to apply for our Customer Success Agent position and contribute to our success story. We are looking forward to hearing from you.
- Apply by reaching out to manuel.studer (at) mimicry.ai, highlighting your relevant experience
and why you are interested in this internship
- Initial Meeting: meet up with members of our team to manage expectations
- Challenge Interview: get challenged by our team with real-world problems
- Feedback Meeting: receive feedback from our team and discuss details of your position